Healthcare Data & Operations · Provo, Utah

Logan Spencer

I'm a Healthcare Data Analyst

I make healthcare operations measurable, then help leadership act on what the numbers say.

Four years of production data engineering underneath it: dbt, Snowflake, SQL, and backend systems.

Scroll
The numbers

What the work added up to

1.19M
tickets covered across 93 teams
11M+
support events modeled into reporting tables
76K to 518K
ticket volume corrected by rebuilt attribution logic
99%
uptime maintained on BYU housing systems
Where I'm headed

Two tracks, one skill set

Healthcare strategy and consulting, roles where the analysis and the recommendation belong to the same person. I'm not stepping away from data engineering. It's the part that makes a recommendation hold up when someone pushes back on it. Short term, I'm looking for healthcare-side internships and analyst roles, and I'm equally glad to do another data engineering summer at a healthcare organization.

Healthcare leadership & consulting
Operations analysis, metric definition, and the stakeholder work that makes either one matter. Healthcare Leadership minor, ambassador for the Healthcare Leadership Club at BYU, competing in the Wasatch Healthcare Leadership Competition, and a summer inside home health, hospice, and senior living operations.
Data engineering & analytics
Production dbt models on Snowflake, Tableau reporting validated end to end, Oracle and ASP.NET backend work, Python automation. Four years of it, still shipping.
Ambassador
Healthcare Leadership Club at BYU
I help plan events that bring in key speakers, and I recruit and advise other students on healthcare leadership, the minor, and which classes to take.
Competitor
Wasatch Healthcare Leadership Competition
Case competition on healthcare strategy and operations. Currently competing.

Experience

Four years across healthcare operations data, university systems, and financial reporting. Most recently at Pennant, building the dbt models behind support reporting for home health, hospice, and senior living.

Data Engineering & Analytics Intern

Pennant Services
Jun to Aug 2026

Built the dbt models behind Pennant's support reporting, then found and fixed the attribution bug that had been hiding 442,000 tickets.

Data Analyst (Backend Systems)

BYU Housing Department
May 2025 to May 2026

Kept enrollment data healthy for 10,000+ students at 99% uptime.

Machine Learning Researcher

BYU Marriott School of Business
Sep 2025 to Present

Research whose findings informed Utah state legislation.

Accounting Analyst

BYU Continuing Education
Oct 2024 to Aug 2025

Automated multi-million-dollar financial reporting that used to be manual.

Co-Owner

Perfection Reflection Window Washing
Apr 2024 to Apr 2025

Ran a real business end to end: acquisition, pricing, scheduling, delivery.

Want the detail on any of these? Ask my AI, it knows every bullet.

Selected work

What I built

Research that reached the state legislature, tools two nonprofits actually use, and models that shipped. Ask my AI about any of them and it will go as deep as you want.

Healthcare operations

Pennant Support Reporting

Three production dbt models on Snowflake and four Tableau dashboards covering support operations for home health, hospice, and senior living affiliates.

Pennant Services · 2026
Research to policy

Ed-Tech Privacy Research

A dataset of 2,000+ mobile app privacy policies built in Python, with regression models quantifying privacy risk across applications.

BYU Marriott School · 2025 to 2026
Product ownership

Rising Stars Admin Platform

An internal admin site for a nonprofit supporting individuals with leprosy in India, managing communication between student sponsors and the students they support.

Rising Stars Outreach Foundation · 2026
ML engineering

Time Series Demand Forecasting

An end-to-end forecasting pipeline in R comparing Auto ARIMA, Boosted ARIMA (ARIMA plus XGBoost), and Prophet across 2.5 years of weekly shipment data.

BYU IS 555 · 2026 · View the code →
Full-stack

Turtle Shelter Dashboard

A full-stack web app for a homeless services nonprofit, with Python and Pandas analytics on product distribution.

Nonprofit client · 2025
Client work

Faculty Site for Dr. Paul Reynolds

A site presenting a professor's research and coursework in one place.

BYU · 2026
Fundamentals

DSA Portfolio

An interactive site documenting 26 Python solutions across 8 topics, at an 86.8% acceptance rate.

Personal · 2025 · View the code →
ML engineering

News Aggregator

An ML pipeline that pulls from multiple news APIs and uses Hugging Face models to classify articles by topic and sentiment.

Personal · 2025
Project leadership

Movie Streaming Service

Led backend development for a team-built streaming platform on .NET and C#, deployed on Azure, with an ML recommendation engine and OAuth hardening.

BYU team project · 2025
Ask the AI

Skip the résumé. Ask directly.

Trained on my actual background, answering in my voice, and instructed never to make anything up.

Hi, I'm Logan's AI. Ask me about the work, the stack, or where I'm headed. I answer as Logan.
Contact

Let's talk.

MISM candidate at BYU Marriott with a Healthcare Leadership minor, open to healthcare strategy, consulting, and data roles. The fastest way to reach me is email. I answer within a day.

rls21@byu.edu LinkedIn GitHub Résumé

Recruiting for data or software roles? See the engineering version