Product & Program Management · Provo, Utah

Logan Spencer

I'm a Aspiring Product Manager

I turn stakeholder needs into shipped products, leading the team and the technical work it takes to get there.

Backed by production engineering work across data, backend, and full-stack systems, so I can scope what's actually buildable, not just what sounds good.

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The numbers

What the work added up to

76K to 518K
ticket volume corrected by rebuilt attribution logic
99%
uptime maintained on BYU housing systems
1.19M
tickets covered across 93 teams
11M+
support events modeled into reporting tables
What I'm looking for

Two tracks, one skill set

Product management, where translating what stakeholders actually need into something a team can build is the whole job. I'm not leaving engineering behind to get there. It's what lets me scope realistically and talk credibly with the people who'll build it. Short term, I'm looking for PM and APM internships and roles, and glad to keep building in the meantime.

Product & program management
Led sprint planning and backend development for a team-built streaming platform as de facto project lead. Scoped tools directly with real nonprofit and faculty stakeholders before writing a line of code.
Technical execution
Production dbt models on Snowflake, full-stack apps, Oracle and ASP.NET backend work. The depth that makes a product decision credible, not just theoretical.

Experience

Stakeholder-facing work across four roles: led sprint planning and backend development for a team project, turned a data-engineering find into a new reporting standard at Pennant, streamlined enrollment workflows with BYU Housing stakeholders, and ran a window-washing business end to end as co-owner.

Data Engineering & Analytics Intern

Pennant Services
Jun to Aug 2026

Built the dbt models behind Pennant's support reporting, then found and fixed the attribution bug that had been hiding 442,000 tickets.

Data Analyst (Backend Systems)

BYU Housing Department
May 2025 to May 2026

Kept enrollment data healthy for 10,000+ students at 99% uptime.

Machine Learning Researcher

BYU Marriott School of Business
Sep 2025 to Present

Research whose findings informed Utah state legislation.

Accounting Analyst

BYU Continuing Education
Oct 2024 to Aug 2025

Automated multi-million-dollar financial reporting that used to be manual.

Co-Owner

Perfection Reflection Window Washing
Apr 2024 to Apr 2025

Ran a real business end to end: acquisition, pricing, scheduling, delivery.

Want the detail on any of these? Ask my AI, it knows every bullet.

Selected work

What I built

Led sprint planning and backend development for a team-built platform, and scoped tools directly with real nonprofit and faculty stakeholders before writing any code. Ask my AI about any of them and it will go as deep as you want.

Project leadership

Movie Streaming Service

Led backend development for a team-built streaming platform on .NET and C#, deployed on Azure, with an ML recommendation engine and OAuth hardening.

BYU team project · 2025
Client work

Faculty Site for Dr. Paul Reynolds

A site presenting a professor's research and coursework in one place.

BYU · 2026 to Present
Full-stack

Turtle Shelter Dashboard

A full-stack web app for a homeless services nonprofit, with Python and Pandas analytics on product distribution.

Nonprofit client · 2025
Healthcare operations

Pennant Support Reporting

Three production dbt models on Snowflake and four Tableau dashboards covering support operations for home health, hospice, and senior living affiliates.

Pennant Services · 2026
Research to policy

Ed-Tech Privacy Research

A dataset of 2,000+ mobile app privacy policies built in Python, with regression models quantifying privacy risk across applications.

BYU Marriott School · 2025 to 2026
Product ownership

Rising Stars Admin Platform

An internal admin site for a nonprofit supporting individuals with leprosy in India, managing communication between student sponsors and the students they support.

Rising Stars Outreach Foundation · 2026 to Present
Fundamentals

DSA Portfolio

An interactive site documenting 26 Python solutions across 8 topics, at an 86.8% acceptance rate.

Personal · 2025 · View the code →
ML engineering

News Aggregator

An ML pipeline that pulls from multiple news APIs and uses Hugging Face models to classify articles by topic and sentiment.

Personal · 2025
Ask the AI

Skip the résumé. Ask directly.

Trained on my actual background, answering in my voice, and instructed never to make anything up.

Hi, I'm Logan's AI. Ask me about the work, the stack, or where I'm headed. I answer as Logan.
Contact

Let's talk.

MISM student at BYU Marriott with a Healthcare Leadership minor, open to healthcare strategy, product, data, and software roles. The fastest way to reach me is email. I answer within a day.

rls21@byu.edu LinkedIn GitHub Résumé

Recruiting for healthcare strategy or operations? See the healthcare version