Logan Spencer
Aspiring product manager with production experience translating stakeholder needs into shipped technology: led backend development and sprint planning for a team-built streaming platform, scoped and built tools directly with real nonprofit and faculty stakeholders, and turned a data-engineering find into a new department-wide reporting standard at Pennant. MISM student at BYU Marriott.
Education
Master of Information Systems Management, Brigham Young University, Marriott School of Business
Expected Dec 2027
B.S. Information Systems, Brigham Young University, Marriott School of Business
Minor: Healthcare Leadership
GPA 3.77 · BYU Academic Scholarship
Experience
Data Engineering & Analytics Intern
Jun to Aug 2026
Pennant Services
Provo, UT
- Built three production dbt models on Snowflake transforming 11M+ support events into reporting tables covering 1.19M tickets across 93 teams serving home health, hospice, and senior living affiliates.
- Shipped four Tableau dashboards giving operations leaders team, staff, and ticket-level visibility, validating every metric against both Snowflake and the source system.
- Rebuilt team-attribution logic to capture sub-day handoffs the prior model missed, correcting the routing team's volume from 76K to 518K tickets handled.
- Presented the revised model and metric definitions to department leadership, securing new attribution standards.
Data Analyst (Backend Systems)
May 2025 to May 2026
BYU Housing Department
Provo, UT
- Analyzed backend enrollment data for 10,000+ students, optimizing Oracle SQL queries to maintain 99% uptime.
- Resolved 20+ production database and API issues using SQL and ASP.NET logs.
Machine Learning Researcher
Sep 2025 to Present
BYU Marriott School of Business
Provo, UT
- Built a dataset of 2,000+ mobile app privacy policies in Python and Pandas for ed-tech privacy research.
Accounting Analyst
Oct 2024 to Aug 2025
BYU Continuing Education
Provo, UT
- Automated multi-million-dollar financial reporting workflows in Python and SQL for executive stakeholders.
Co-Owner
Apr 2024 to Apr 2025
Perfection Reflection Window Washing
Provo, UT
- Doubled the client base weekly through referrals and direct sales.
- Oversaw weekly operations and payments, generating $500+ weekly revenue.
Technical Skills
Methodologies: Agile / Scrum, Stakeholder Reporting, Metric Definition
Data & Analytics: Advanced SQL, Snowflake, PostgreSQL, Oracle, Tableau, Power BI, RStudio, Statistical Modeling, Machine Learning
Programming: Python (Pandas), SQL, R, JavaScript, C#, .NET
Data Engineering: dbt, ETL/ELT Modeling, Fivetran, Data Validation, Data Cleaning, Star Schema Design
Cloud & Tooling: AWS (EC2, RDS, S3), Git/GitHub, Claude Code
Projects
- Movie Streaming Service, BYU team project:
Led backend development for a team-built streaming platform on .NET and C#, deployed on Azure, with an ML recommendation engine and OAuth hardening.
2025
- Faculty Site for Dr. Paul Reynolds, BYU:
Building a promotional site for BYU professor Paul Reynolds presenting his research and coursework, scoped from a real brief.
2026 to Present
- Turtle Shelter Dashboard, Nonprofit client:
Full-stack analytics app for a homeless services nonprofit; relational schema with ERD docs, JavaScript frontend, deployed on AWS EC2.
2025
- Rising Stars Admin Platform, Rising Stars Outreach Foundation:
Building an internal admin site for a nonprofit to manage sponsor and student relationships, scoped directly with the organization.
2026 to Present
Other Achievements
- First place, Vibe-A-Thon competition with BYU's AI Association
- Ambassador, BYU Healthcare Leadership Club; competing in the Wasatch Healthcare Leadership Competition; Regents Scholar; Highland City Youth Council member
- Eagle Scout; LDS Church volunteer in Germany, managing $100K+ monthly expenses